Industry Expertise


    Business concepts consulting serves telecommunications companies around the world, by helping them to better understand their customers and build superior telecommunication networks and finding a solid path for growth and achievement at the lowest cost and behind great leadership while maintaining a high-performance organization. Our consulting teams have completed more than 4,700 projects global with clients seeking to confront the largest challenges and opportunities presented by the telecommunications industry's continuous evolution.

What we do

   Business concepts consulting is one of the world's leading consulting firms for the telecommunications industry. We have worked with 15 of the industry's 20 largest broadband and wireless operators and 7 of the 10 largest communications and mobile equipment companies.
Many of our clients are passionate about growing opportunities to transform their businesses and our telecommunications system by consulting the experts and provide critical support and expertise to help clients and their companies achieve lasting and solid results.
The strategy is at the core of everything we do at Business concepts consulting. Our teams are trusted advisers and  in supporting telecommunications companies in making strategic decisions about wireless mobile, fixed-mobile convergence, and more. Our teams help our clients determine where to play in the future and how to benefit from new content delivery models and new opportunities and partner to increase revenue pools.
  • Future transformation: By changing the current path of a business. Our teams will lead a cross-functional effort to alter a business  financial and operational and strategic directions to produce a game-winning results.
  •  The Digital era: By taking advantage of service disruptions. Our teams will help clients of telecoms use digital and advanced analytics to deliver a solid strategy, delight customers and operate smarter and faster.
  •  Company organizational effectiveness: As effective organization, we can give companies the edge that sets them apart from the competition. Our teams ensure that entire organizations are aligned and set up to deliver on their company objectives.
  •  Today's telecom simplification: Complexity creates a cycle that degrades financial results. Our teams elevate telecoms' efficiency and effectiveness, so we can better serve their customers. Our experts in Information Technology and Performance Improvement teams work to develop agile technology organizations and streamlined back-end processes that please customers and generate additional savings.
  • Capital markets and transactions: Our team's link strategy and total shareholder return to help our client's companies create value. Historically, Business concepts consulting clients have outperformed the broader market 4 to 1.
As boundaries between telecommunications and technology and media markets continue to fade, our communications clients also benefit from the shared expertise of our Technology and Media practices. In addition, our Private Equity group is a leading  partner for advising clients on PE deals across the globe.


  Many traditional core businesses of telecom operators and communications equipment suppliers are under pressure. We have the expertise with global networks of more than 600 partners and senior consultants with telecommunications experience to help our client companies address the industry's most critical issues:
Dealing with any uncertainty. The telecom sector is at major crossroads: Profit pools are declining, mobile and fixed services are converging, and business boundaries are growing in the broader ecosystem are blurring. Players must decide how they will participate in industry consolidation and which bets to make the major ongoing technological and infrastructural transition.
By building a competitive advantage by making the best decisions. Telecom operators must determine how to win the war for connectivity and customer intimacy. The companies also need to maximize the perception of their networks' value to shift the customer focus from price alone. Such telecom "re premiumization" efforts require innovative products and services and enhanced new capabilities that create a more sophisticated approach to pricing and selling.
 Telecommunication companies are capitalizing on the data surge and improving network infrastructure. As users embrace services and applications that rely heavily on the exchange of rich data, demands on network infrastructure capabilities will continue to rise. More than ever before, telecoms need to invest wisely in their infrastructure and know precisely where their investments will have the biggest impact on customer experience.
 By delighting the customer. Companies need to develop methods to check the pulse of what really matters to consumers and businesses. Delivering personalized experiences across touch points is increasingly important, and it needs to be done with sensitivity to customers' privacy concerns.
By simplifying products, processes, and the organization. Innovative telecommunications companies need to excel in managing complexity on multiple levels, from increasingly complex bundles of products and services to an expanding universe of devices and operating systems and the newest applications. Companies will need flexibility and efficiency to ensure that operations run smoothly and the organization achieves its full potential.
By anticipating and impact of new regulation. Regulators have the ability to create a significant impact on industry returns; over the next few years, they are expected to maintain pressure in the telecommunications sector and manage the level of competition. Business concepts consulting has teamed with considerable experience working with international clients and associations that who seek to influence policy and regulations.
By developing a compelling a true equity story. Uncertainty in global markets can shake investors' confidence and raises questions that require compelling answers. Telecommunications companies need to understand their investor base and develop a true strategy that makes them more attractive than competitors and set appropriate dividend levels that also allow them to invest for the future growth.